TACX Neo 2 Smart Turbo Trainer

The NEO 2 ¡s equipped with a contactless capacitive sensor that ¡s used to measure your pedal stoke and RPM. While you´re cycling the crank end passes the sensor, measuring your cadence (RPM). However not every bike has the same crank position and this can cause that the crank end does not pass over the sensor, making the trainer unable to measure your effective RPM. This can be resolved by adding a metal píate on the crank side that goes over the sensor (nondrive ide of the trainer, you can see the sensor location in the picture to the right) Placing the metal píate A good way to add the metal píate ¡s to first turn your bike upside down, this makes ¡t easier to reach the crank location. Add the small rubber piece between your crank and metal píate to avoid any scratches, see the blue arrow ¡n the ¡mage to the ight. The metal píate ¡s placed over the rubber piece facing outwards. Once you´ve found a proper location use the elastic ring to lock the metal píate in place. Only one píate has to be added but make sure you add this on the non-drive side (the LED light side on the trainer).Be sure to check the distance between the metal píate and your frame, you don´t want to place the metal píate to far out. This can cause it to hit the frame of the bike or trainer (see the images to the right). Enjoying RPM & pedal stoke Once the metal plate has been installed the contactless capacitive sensor is able to measure your effective RPM again, this also enables the unique pedal analysis features within the Tacx Desktop app (on Windows).It ¡s also possible to use an external RPM sensor but you won´t be able to use the pedal analysis features. The sensor is also able to detect hand movement. This can be a quick helpful tool to check if the RPM sensor works correctly, just keep in mind that metal is much easier to detect. Your hand will almost need to touch the NEO frame or else the sensor is unable to register this. Thank you for reading, we hope that your RPM issue have been resolved.